We support medical, surgical, imaging, infusion, and procedure authorizations across a wide range of specialties and insurance plans.
Most requests are reviewed and submitted within 24–48 business hours after receiving the necessary clinical information.
Yes. Our team actively follows up with insurance carriers, tracks status updates, and helps prevent delays in patient care.
Yes. We help identify denial reasons, gather supporting documentation, and coordinate resubmissions when appropriate.
Yes. We support independent practices, specialty clinics, and multi-provider groups across numerous medical specialties.
In addition to prior authorization management, we offer Patient Access Support, AI Clinical Documentation Support, and Practice Growth Support.
Patient Access Support includes appointment scheduling, patient intake, referral coordination, and patient communication services.
Our AI-powered workflow helps organize clinical notes and documentation, reducing administrative burden and improving efficiency.
Practice Growth Support includes website management, local search optimization, reputation management, and patient acquisition initiatives.
Yes. Many practices begin with prior authorization services and add workflow support as their needs grow.
Yes. We follow HIPAA-compliant processes, workforce training requirements, and secure data handling procedures.
Yes. BAAs are available when required as part of our client onboarding process.
We utilize secure systems, access controls, workforce training, and documented procedures to safeguard protected health information.
Yes. Security and confidentiality are core components of our operational processes.
Yes. Team members complete HIPAA awareness and privacy training before handling healthcare-related workflows.
Most practices can be onboarded within a few business days depending on workflow requirements and system access.
No. We integrate with your current workflows whenever possible to minimize disruption.
We typically require workflow details, payer information, authorization processes, and any necessary system access.
Yes. Each practice receives ongoing operational support and a designated contact for communication.
Yes. We provide visibility into authorization activity, workflow performance, and operational metrics.
Pricing is based on authorization volume and service requirements. Plans are designed to scale with your practice.
We offer flexible service agreements designed around your operational needs.
Services vary by plan but generally include authorization management, follow-up activities, tracking, and operational support.
Yes. Many clients move into higher service tiers as patient volume increases.
No. Pricing is transparent, and all services are discussed before engagement.