5 Solutions That Replace Your Entire Back Office
Seamless integration with your existing EHR. No disruption to patient care. Measurable results in 30 days.
Patient Communication & Scheduling
Capture every patient inquiry with 24/7 professional phone coverage. Intelligent scheduling that optimizes your calendar and reduces no-shows by 40%.
What's Included:
- 24/7 Live Phone Coverage (No Voicemail, Ever)
- Intelligent Appointment Scheduling & Calendar Optimization
- Multi-Channel Automated Reminders (SMS, Email, Voice)
- After-Hours Emergency Triage & On-Call Support
- Patient Recall Campaigns for Preventive Care
- Bilingual Support (English/Spanish)
Key Benefits:
- •40% reduction in no-show rates (industry average: 18-25%)
- •95%+ call answer rate vs. 60-70% typical in-house
- •Never miss a new patient opportunity—even at 2am
- •Free up your front desk staff for in-person patient care
Insurance Verification & Prior Auth
Get same-day authorization decisions and keep claim denials under 1%. Our pre-certified insurance specialists handle the bureaucracy so you get paid faster.
What's Included:
- Real-Time Insurance Eligibility Verification (Before Appointment)
- Same-Day Prior Authorization Processing
- Complete Benefits Verification & Coverage Analysis
- Pre-Certification for Procedures & Medications
- Denial Prevention Protocols
- Appeals Management & Resubmission
Key Benefits:
- •Same-day auth decisions (vs. 5-7 days typical)
- •Claim denial rates under 1% (industry average: 5-10%)
- •Eliminate surprise denials that delay payment
- •$15K-25K average increase in annual collections
Clinical Support & Provider Services
Save 10+ hours weekly on administrative tasks. We handle prescriptions, lab coordination, and documentation so you can see more patients—without working longer hours.
What's Included:
- E-Prescribing Management & Refill Coordination
- Prior Authorization for Medications
- Lab & Diagnostic Order Management
- Test Results Review & Patient Notification
- Referral Coordination & Specialist Follow-up
- Clinical Documentation Support
Key Benefits:
- •Reduce provider admin burden by 10+ hours weekly
- •See 2-3 additional patients daily (same hours)
- •Leave the office by 5pm consistently
- •Improved documentation quality & compliance
Digital Marketing & Patient Growth
Attract 20-30 new patients monthly with our proven digital marketing system. Stop depending on referrals—build a predictable patient acquisition pipeline.
What's Included:
- Professional, Mobile-Optimized Practice Website
- Local SEO (Rank #1 in Your Area)
- Google My Business Optimization
- Reputation Management & Review Generation
- Targeted Social Media Management
- Patient Referral Program Development
Key Benefits:
- •20-30 new patients monthly (average across clients)
- •Rank in top 3 Google results for local searches
- •4.5+ star average rating across all platforms
- •Reduce referral dependence—own your growth
Full-Service Medical Billing (RCM)
Increase collections by 15-25% with our expert billing team. 98% first-pass claim acceptance rate. Get paid in 18 days on average vs. 45+ days doing it yourself.
What's Included:
- Complete Claim Submission & Electronic Filing
- Accurate Charge Entry & Medical Coding (CPT/ICD-10)
- Denial Prevention & Root Cause Analysis
- Payment Posting & EOB Reconciliation
- Aggressive A/R Follow-up & Collections
- Detailed Financial Reporting & Analytics
Key Benefits:
- •15-25% increase in collections (average: $45K-$75K annually)
- •98%+ first-pass claim acceptance rate
- •18-day average days in A/R (vs. 45+ industry average)
- •Performance-based pricing: Only 5% of what we collect
See Measurable Results in 30 Days—Or Your Money Back
Schedule a free consultation and we'll provide a custom operational assessment: identify exactly where you're losing time and money, and show you the specific improvements we'd make in your first 30 days. No obligations, just actionable insights from healthcare operations experts.